2 MyID Authenticator

Note: This feature is now deprecated. For further information see the MyID CMS Authenticator App section in the Release Notes.

The MyID Authenticator is an app that you can install on your mobile device to provide secure two-factor authentication to your systems.

When you attempt to access your secure system, the system contacts MyID through the MyID Verification Service, which sends a push notification to your mobile device. You can then authenticate to the device using biometrics or PIN, and the MyID Authenticator sends a message back to MyID through the MyID Verification Service confirming that you have authenticated your identity, at which point MyID informs the secure system, which provides you access.

The process for issuing an identity using the MyID Authenticator app is as follows:

1. Set up a credential profile for the mobile identity.

   See section 2.1, Setting up a credential profile for details.

2. Install the MyID Authenticator app on your mobile device.

   For the current release, the MyID Authenticator is available for the following:

   • iOS

     The app is available on the App Store.

   • Android

     The app is available on the Google Play store.

3. Request a mobile identity using MyID Desktop or the Self-Service Request Portal.

   See section 2.2.1, Requesting a MyID Authenticator ID for yourself, section 2.2.2, Requesting a MyID Authenticator ID for another user, and section 2.2.4, Requesting a MyID Authenticator ID as a derived credential for details.

4. Collect the mobile identity using the MyID Authenticator app.

   See section 2.2.3, Collecting a MyID Authenticator ID for details.

Once you have issued an identity to your device, you can use it to authenticate to your secure system.

Note: You cannot install the MyID Authenticator and the Identity Agent apps on the same device at the same time; this is due to URL provisioning restrictions.